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The information on this webpage is to be read in conjunction with this disclaimer:
Australian National Character Check (ANCC) makes every effort to provide updated and accurate information to its customers. However due to the continuously changing nature of legislations for the Commonwealth and various States and Territories, it is inevitable that some information may not be up to date. The information on the website is general information only. The contents on the website do not constitute legal or professional advice and should not be relied upon as a substitute for legal or professional advice. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, suitability, accuracy or availability with respect to the information.
If you have to do a background check as necessary as the police check, you will understand why most decision-makers request frequent police checks from candidates. It is wrong to think that an organisation requesting regular police checks is overbearing or petty because even legislation in your Territory may support criminal history checks for particular roles, accreditations and licenses.
A Nationally Coordinated Criminal History Check can be obtained online via the Australian National Character Check (ANCC) website.
Most Nationally Coordinated Criminal History Checks are dispatched to applicants within 24 to 48 hours, with the remainder that get referred for manual processing taking longer.
Applicants can obtain a nationally coordinated criminal history check online for a base price of $52.90 + GST. Payment options include debit card, credit card or PayPal.
How often you renew your police check varies and usually depends on some factors;
The police check is deeply the central part of most organisations’ risk structure. For these organisations, your Check renewal may be more frequent than others.
Most employers and decision makers request existing employees or contractors to renew their Criminal History Check at least once a year.
When hiring new staff or granting a license or accreditation, decision makers generally don’t accept police checks that are older than three months. Some organisations may accept checks up to six months old however this will depend on their internal risk mitigation policies.
Organisations usually state the required frequency of the police check renewal in their internal organisation policies.
The biggest factor of how frequent your police check renewal is usually how "sensitive" the role you hold. Suppose your job involves proximity to vulnerable and other members of the society. In that case, your renewal will be more frequent than a person who works the machines in a factory.
Also, the employer may be independent in determining how frequent the police check is as long as they abide by other principles in Australia.
Some roles where you will require frequent police checks include;
In some cases, it can be an offence for the candidate to hide their criminal records from their employer, mainly where it directly affects the role they perform.
For example, an employee in a bank should always renew their police check if they get a conviction;
So also, a paid employee who works with children must update their police check records with their employer if they have received a conviction relating to abuses or sexual misdemeanours.
Many other factors can affect how frequent you need to update your police check, but they merely depend on these listed here.
Many people believe the police check should be done once and for all if the candidate passes the initial evaluation. However, the argument is flawed because the police check is a product of the candidate’s criminal records at the point in time that it is released.
Renewing your police check will also help you in lots of ways, including;
Since the criminal records usually change depending on the candidate's interaction with Australian legislation, only a police check renewal can reflect such updates. Without a Check renewal, the decision-makers cannot access your current criminal/conviction records and may give a biased assessment. So, in many ways, the police check renewal is also beneficial to the candidate.
The Australian legislation mandates employees who work in certain areas (e.g. aged care roles) to provide consistent updates to their police checks. For example, if your role involves caring for vulnerable or other sensitive positions in Australia, it can be detrimental to your job to refuse a Criminal History Check renewal.
Even if the police check is not for a general application, your police check certificate records can still be obsolete for "Private" use. Using an "old” or “outdated" result may give you an untrue and incomplete assessment of your Criminal records.
The Australian government rarely interferes with how organisations handle or interpret the police check so long as it does not contradict the law.
The employer should ideally include the details of their police check renewals in their internal policies and explain it to the candidate before finally employing them.
Organisations usually have their independent ways of dealing with such issues. However, dialogue and understanding between both parties should precede any rash decisions.
If the candidate is fully aware of the policies and stubbornly refuses to provide the police check, the organisation can handle the matter per their internal policies and employment contracts.
No, a police check renewal will only update older records from your criminal records in Australia. It does not mean a total change to your criminal records. The only time your entire records can change because of renewal is if all your details become cleared for other legal programs.
This is a tricky question, especially if you consider that the police check certificate carries no official expiration date. A police check certificate only has the date of issuance and the date of application, but never the date when the result expires.
Technically, the police check result should continue running until all parties agree that records have become obsolete. When the parties determine the result is outdated for practicality, people regard it as "expired".
For most organisations and corporate bodies, the threshold is three (3) months. Most employers will not accept a police check that is older than three months. So for these organisations, we can say they consider police check results above three months as expired.
Other organisations may accept a nationally coordinated criminal history check that is up to 6 months old, however this entirely depends on the organisation and their internal risk mitigation policies.
Regardless of how vital the police check is to the Australian corporate world, the organisation can refuse a police check, especially if it does not meet their standard. The organisation is free to use its internal policies to "sieve" through the Nationally Coordinated Criminal History Check results.
The employer should ideally state what details and criteria they consider the background check assessment. Also, the internal policies should cover their handling of the police check evaluation like;
Yes, every Nationally Coordinated Criminal History Check attracts a base fee that validates the application. If you do not complete the payment, you cannot get a certificate.
If you cannot afford renewals, approach the decision-makers and reach an agreement with them. Most times, the organisation may have programs to cover part or total costs of the candidate's renewals.
However, if these incentives are not available, you must pay the total costs for the certificate regardless of how many times you are required to renew a police check.
Employers or other organisation groups sometimes take up the responsibility of the background check on their candidate. They will streamline the entire process through a central account.
Most employers may find trouble centralising the process except through an online method like the ANCC. With the Business Service on ANCC, employers can easily verify their accounts to “Initiate a police check” on behalf of their candidate. The application is completed with the candidates informed consent.
You do not need a different ID document to renew your police check; the requirement is the same. You may only present an additional Identity document if the previous ones have expired or become obsolete.
For the police check renewal, you still need the same IDs you used for the original application.
The police check renewal has the same process as the regular application. The accredited government outlets for the police check application include;
The online application via approved service providers like ANCC takes less than 15 minutes regardless of where you apply from. You can complete the application forms and other requirements using a PC, Tablet or mobile device.
Data is processed over a secure and encrypted network.
This method of application tends to be the most popular and the fastest. Applicants usually get their NCCHC certificate within 24 to 48 hours unless it is referred for manual processing.
You can apply for the police check renewal through any local Police office regardless of the Territory or jurisdiction. The candidate must visit the police office with the complete requirements and information for the police check.
This application is a physical means of application with paper-based applications. It may be difficult to apply through a local Police office if you are on a demanding schedule. Check renewals through this method take as long as ten business days before the candidate gets their certificate.
Applicants can also submit their forms through the Post office to the National Checking Service. However, the applicant must ensure that all the fields are filled correctly, and the ID verification matches the details you submit.
Of course, the updated police check certificate may not differ from your older certificate if the;
The updated police check shows your changed record (if any) on the Australian Criminal Database, including;
Any conviction an Australian court records against you automatically enters your criminal record. It can range from Summary offences like;
All pending charges for a criminal offence will likely enter your criminal records, especially if it is a sensitive matter. The updated certificate will capture these new details, mainly those that will affect your role/duties.
If you have an arrest warrant for a criminal offence, it will appear on your criminal records when the warrant enters police records.
Individuals
If you are an individual, you can obtain a Nationally Coordinated Criminal History Check certificate online via Australian National Character Check’s police check application and informed consent form. The results are dispatched via email.
Business and Enterprise Customers
Business and Enterprise customers are able to sign up to ANCC’s business portal where they can order, manage, track and view candidates’ criminal history check results on their business portal. Organisations will undergo a process for approval prior to being granted access to ANCC’s business portal.
ANCC sends an invite to the applicant to complete their Nationally Coordinated Criminal History Check online and handles the application and informed consent form. Contact ANCC’s business and enterprise partnerships team today to enquire about setting up a business portal for your organisation.
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