How to verify a Nationally Coordinated Criminal History Check result

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For many Australian-based organisations, nationally coordinated criminal history checks are now a norm in the onboarding process of new hires. Understandably, nationally coordinated criminal history checks provide access to applicants' criminal records, which offers immense insight into their suitability, thus helping employers reduce hiring risk.

A Nationally Coordinated Criminal History Check involves gathering criminal-related records from the Nationally Coordinated Criminal History Checking Service's databases across Australian states and territories. The Nationally Coordinated Criminal History Check only reveals disclosable court outcomes at the end of the day. While this checking process is robust, it is not 100% foolproof.

Whether you're an applicant or a company, how can you verify the authenticity of a Nationally Coordinated Criminal History Check result? This post seeks to answer that question. But to do that, you must first understand what a Nationally Coordinated Criminal History Check entails and the checking process.

What is a Nationally Coordinated Criminal History Check?

A Nationally Coordinated Criminal History Check is a document showing a person's criminal history. A Nationally Coordinated Nationally Coordinated Criminal History Check displays one of two possible results:

• ✔ Disclosable Court Outcomes (DCOs)
• ✔ No Disclosable Court Outcomes (NDCOs)

A DCO indicates that a person has criminal history relevant to the purpose of the check. For example, if you are applying for a driving-related position, your Nationally Coordinated Criminal History Check will contain driving-related offences (if there are any). On the other hand, an NDCO indicates that a person has a clean criminal record, no criminal record related to the check's defined purpose, or records removed.

However, irrespective of the purpose of the check, certain offences will always appear as DCOs. Some examples include convictions, charges, pending charges, court appearances, court orders, penalties, and finding of guilt with no convictions.

The Nationally Coordinated Criminal History Check Process

The Australian Criminal Intelligence Commission (ACIC) works with Australian police agencies and accredited bodies like the Australian National Character Check to provide the National Police Checking Service.

To do a Nationally Coordinated Criminal History Check, you need to apply to an ACIC accredited body or any Australian police agency. Typically, you need to provide basic personal information on the application form and give written consent. You'll also need to provide additional documents like identification documents.

Once this stage is complete, your details are inputted into the National Police Checking Service Support System (NSS). The ACIC owns this national IT system, and it is a robust database that holds criminal and conviction-related information in Australia.

The aim is to find potential matches with the applicant's name. These matches are compared with police information available in Australian Police records. After that, the relevant Australian police agency releases relevant criminal information subject to non-disclosure convictions, or information release policies.

Verifying a Nationally Coordinated Criminal History Check result

Individuals and companies can be confident about the authenticity of a Nationally Coordinated Criminal History Check result if the check has been carried out by an ACIC-accredited provider or Australian police agency. Why? Because the Australian Criminal Intelligence Commission is responsible for the National Police Checking Service in Australia.

Once this check is completed and returned, it contains a unique verification number. This unique code provides a link to a person's point-in-time check. You can use this code to authenticate the validity of the results.

This unique verification number can also also be called "Check ID" or "Certificate Verification number”. Usually, this code is on the top left or right corner of the check result.

Note that only the original service provider can verify Nationally Coordinated Criminal History Check certificates. The Certificate Verification number and person's email address are inputted to the provider's verification service website for most providers.

For example, the Australian National Character Check provides a "verify a Nationally Coordinated Criminal History Check" service on its website, where you get to fill out the last or single name and certification verification number. After that, the system instantly checks with ANCC's record to verify that the Australian National Character Check issued that certificate.

If you've used a different provider, you must approach the original service provider to verify the Nationally Coordinated Criminal History Check certificate. However, the process is very similar.

Specific Identification items to note

Another way to check the authenticity of a nationally coordinated criminal history check certificate is to look out for specific identification items. The features of a valid police certificate include:

This section is located at the top of the certificate. It contains information on the certificate owner's name, the report date and time, certificate verification number, and the like.

The section provides details on the offences revealed in the Nationally Coordinated Criminal History Check subject to relevant laws. It also discloses that neither ACIC nor police agencies bear responsibility or liability for errors or omissions in the Nationally Coordinated Criminal History Check result.

This section summarises the stages from applying a Nationally Coordinated Criminal History Check to receiving the results.

The Nationally Coordinated Criminal History Check also contains the name of the police checking provider and possibly their office details.

This section contains relevant information like the organisation's reference number, date of check submission, batch ID, result, match date, and release date. It also identifies the type, category, and purpose of the check.

This section contains further information like the applicant's name, date of birth, place of birth, gender, and residential address.

This is part of the Nationally Coordinated Criminal History Check details on disclosable court outcomes (if any).

Why do companies verify nationally coordinated criminal history checks?

Companies perform nationally coordinated criminal history checks on potential hires to make the best hiring decision. How? Employers can reasonably infer if they are well suited for the current role by having access to an applicant's criminal record. However, the integrity of the check determines the value of this decision.

Nationally Coordinated Criminal History Check verification helps to prevent mix-ups and misdirection. Employers can be certain that applicants are judged fairly on their correct criminal record. With this, employers can reduce hiring risk, prevent fraud, and ensure workplace safety.

Wrap Up

ACIC-accredited bodies typically provide a certification verification number that can be used to verify a certificate on their website. What's more, noting specific identification items on the check can be used to infer a certificate's validity.

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